Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Seedlist platform at myseedlist.com (the “Service”), operated by Seedlist (“we,” “us,” or “our”). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Service Description

Seedlist is a waitlist management platform designed for childcare centers. The Service enables center directors (“Directors”) to manage enrollment pipelines, track waitlisted families, forecast classroom openings, and communicate with parents and guardians (“Parents”). Parents may interact with the Service by submitting waitlist applications and viewing their status.

2. Eligibility and Accounts

You must be at least 18 years of age and legally authorized to enter into a binding agreement to create an account. By registering, you represent that all information you provide is accurate and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately if you suspect unauthorized access.

Each account is associated with a single childcare center. One Director is designated as the account owner with full administrative privileges.

3. Free Trial

New accounts begin with a free trial period of 30 days. During the trial, you have access to all Service features with the same usage limits as the Starter plan. No credit card is required to start a trial.

At the end of the trial period, you must subscribe to a paid plan to continue using the Service. If you do not subscribe, your account will be paused — your data will be retained for 90 days, but you will not be able to add new families or access active features until you subscribe.

4. Paid Plans and Billing

4.1 Subscription Plans

Seedlist offers monthly subscription plans. Current plans and pricing are listed on our pricing page. We reserve the right to change pricing with at least 30 days' notice to existing subscribers. Price changes take effect at the start of your next billing cycle.

4.2 Payment

Payments are processed by Stripe. By subscribing, you authorize us to charge your payment method on a recurring monthly basis. All fees are stated in U.S. dollars and are non-refundable except as required by law or as described in these Terms.

4.3 Cancellation

You may cancel your subscription at any time through your billing settings or the Stripe billing portal. Cancellation takes effect at the end of your current billing cycle. You will continue to have access to paid features until that date. We do not provide prorated refunds for partial billing periods.

5. Acceptable Use

You agree not to:

• Use the Service for any purpose other than managing childcare enrollment
• Share your account credentials with unauthorized individuals
• Upload or transmit malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to the Service or its infrastructure
• Scrape, crawl, or otherwise extract data from the Service by automated means
• Use the Service to send unsolicited communications (spam) unrelated to waitlist management
• Resell, sublicense, or redistribute access to the Service
• Submit false, misleading, or fraudulent information

We reserve the right to suspend or terminate accounts that violate these terms, with notice where practicable.

6. Data Ownership and Responsibilities

6.1 Your Data

You retain full ownership of all data you submit to the Service, including family information, classroom configurations, and notes (“Your Data”). We do not claim any intellectual property rights over Your Data.

6.2 License to Operate

By submitting data to the Service, you grant us a limited, non-exclusive license to use, process, and store Your Data solely to provide and improve the Service. This license terminates when you delete Your Data or close your account.

6.3 Director Responsibilities

As a Director, you are the data controller for the family and child information collected through your intake forms. You are responsible for:

• Obtaining appropriate consent from parents before collecting their data
• Ensuring the accuracy and appropriateness of your intake form fields
• Complying with all applicable data protection laws, including COPPA, that govern your collection and use of children's information
• Responding to data access, correction, or deletion requests from parents

6.4 Data Portability

You can export your waitlist data at any time using the built-in export feature. We will not hold your data hostage — if you leave, your data goes with you.

7. Communications Sent on Your Behalf

The Service may send emails to parents on your behalf, including automated “still interested” check-ins and status update notifications. These emails are sent from your center's name and identify your center as the sender.

You are responsible for the content and frequency of communications sent through the Service on your behalf. You agree not to use the Service's email features to send communications unrelated to waitlist management or that violate applicable anti-spam laws (including CAN-SPAM).

8. Service Availability and Modifications

We strive to keep the Service available at all times but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or due to circumstances beyond our control.

We reserve the right to modify, update, or discontinue features of the Service. If we make material changes that reduce the functionality of your current plan, we will provide at least 30 days' notice and you may cancel without penalty.

9. Intellectual Property

The Service, including its design, code, logos, and documentation, is owned by Seedlist and protected by applicable intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or brand assets.

You may not copy, modify, distribute, or create derivative works of any part of the Service without our prior written consent.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

• The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
• We do not warrant that the Service will be error-free, secure, or uninterrupted, or that defects will be corrected.
• In no event shall Seedlist be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, data, or business opportunities, arising from your use of or inability to use the Service.
• Our total cumulative liability for any claims related to the Service shall not exceed the total amount you paid to us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Seedlist, its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorney's fees) arising out of or related to:

• Your use of the Service
• Your violation of these Terms
• Your violation of any applicable law or regulation
• Any data you submit to the Service

12. Termination

By you: You may close your account at any time by contacting us. Upon closure, your subscription will be canceled and your data will be retained for 90 days before permanent deletion. You may request immediate deletion by contacting us.

By us: We may suspend or terminate your account if you materially breach these Terms, engage in prohibited conduct, or fail to pay fees when due. Where practicable, we will provide notice and an opportunity to cure before termination. In cases of serious or repeated violations, we may terminate immediately.

Upon termination, your right to use the Service ceases. Sections that by their nature should survive (including data ownership, limitation of liability, indemnification, and governing law) will survive termination.

13. Dispute Resolution

We encourage you to contact us first to resolve any concerns informally. If a dispute cannot be resolved informally within 30 days, either party may pursue resolution through binding arbitration or in the courts of the State of New Hampshire, as described below.

Any dispute arising from these Terms or the Service shall be resolved by binding arbitration under the rules of the American Arbitration Association. The arbitration shall take place in New Hampshire or remotely, at the election of the party initiating arbitration. Each party shall bear its own costs.

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New Hampshire, without regard to its conflict of law provisions.

15. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or by a prominent notice within the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree to the changes, you may cancel your account before the effective date.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Seedlist regarding the Service and supersede all prior agreements, written or oral.

18. Staff-to-Child Ratio Information

Seedlist provides staff-to-child ratio data based on publicly available state licensing regulations. This information is offered for informational and planning purposes only and does not constitute legal, regulatory, or compliance advice.

You are solely responsible for verifying compliance with your state's licensing agency and any applicable local regulations. Seedlist makes no warranty that the ratio data provided is current, accurate, or complete. We rely on publicly available state licensing information and user feedback to maintain accuracy, but regulations may change without notice.

If you believe any ratio data is incorrect, please contact us at [email protected].

19. Contact Us

If you have questions about these Terms, please contact us at:

Seedlist
Email: [email protected]