Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Seedlist platform at myseedlist.com (the “Service”), operated by Seedlist LLC, a New Hampshire limited liability company (“Seedlist,” “we,” “us,” or “our”). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Service Description

Seedlist is a waitlist and enrollment management platform for childcare centers. The Service enables center directors and their staff (“Directors”) to manage enrollment pipelines, track waitlisted families, forecast classroom openings, and communicate with parents and guardians (“Parents”). Parents may interact with the Service by submitting waitlist applications and viewing their status.

Seedlist does not operate childcare programs, make enrollment or placement decisions, or guarantee any family a spot at any center. Those decisions belong to the center.

2. Parents and Guardians

If you are a Parent who submits a waitlist application through a center's intake form or views your status through a link the center provides, these Terms apply to your use of the Service. The center you applied to, not Seedlist, decides enrollment, sets its own policies and fees, and is responsible for the information it collects from you. Seedlist is a service provider to the center and does not guarantee placement, the accuracy of information a center shares with you, or that a center will respond to you. To access, correct, or delete your information, contact the center directly. Our Privacy Policy explains how we handle your information and how we can help direct your request.

3. Eligibility, Accounts, and Users

You must be at least 18 years of age and legally able to enter into a binding agreement to create an account. By registering, you represent that all information you provide is accurate and complete.

If you create an account or use the Service on behalf of a childcare center, school, church, or other organization, you represent that you are authorized to bind that organization to these Terms, and “you” and “your” in these Terms refer to that organization as well as to you individually. If you do not have that authority, do not create an account.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately if you suspect unauthorized access.

Each center account corresponds to a single childcare center. The Director who creates the account is the account owner with full administrative privileges. The account owner may invite additional users, such as staff, and is responsible for their compliance with these Terms and for all activity they perform. A Director may be a member of more than one center account.

4. Free Trial

New accounts begin with a free trial period of 30 days. During the trial, you have access to all Service features, subject to a limit on the number of waitlisted families (currently 100). No credit card is required to start a trial. We may change or discontinue the free trial for new accounts at any time.

At the end of the trial period, you must subscribe to a paid plan to continue using the Service. If you do not subscribe, your account will be paused — your data will be retained for 90 days as described in Section 15, but you will not be able to add new families or access active features until you subscribe.

5. Paid Plans and Billing

5.1 Subscription

Seedlist is offered as a monthly subscription. Current pricing is listed on our pricing page. Your subscription renews automatically each month, and your payment method is charged at the start of each billing cycle, until you cancel. We reserve the right to change pricing with at least 30 days' notice to existing subscribers. Price changes take effect at the start of your first billing cycle after the notice period.

5.2 Payment and Taxes

Payments are processed by Stripe. By subscribing, you authorize us and Stripe to charge your payment method on a recurring monthly basis. All fees are stated in U.S. dollars and are non-refundable except as required by law or as described in these Terms.

Fees do not include sales, use, or similar taxes. You are responsible for any such taxes that apply to your subscription, and if we are required to collect them we will add them to your invoice. If a payment fails, we may retry it and, after notice, suspend your account until payment is received.

5.3 Cancellation

You may cancel your subscription at any time through your billing settings or the Stripe billing portal. Cancellation takes effect at the end of your current billing cycle. You will continue to have access to paid features until that date. We do not provide prorated refunds for partial billing periods.

6. Acceptable Use

You agree not to:

• Use the Service for any purpose other than managing childcare enrollment
• Share your account credentials with unauthorized individuals
• Upload or transmit malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to the Service or its infrastructure
• Interfere with or disrupt the Service, or circumvent usage limits or access controls
• Scrape, crawl, or otherwise extract data from the Service by automated means
• Reverse engineer, decompile, or attempt to derive the source code of the Service
• Use the Service to send unsolicited communications (spam) unrelated to waitlist management
• Resell, sublicense, or redistribute access to the Service
• Submit false, misleading, or fraudulent information
• Use the Service in violation of any applicable law, or collect information about children beyond what is reasonably needed for enrollment

We reserve the right to suspend or terminate accounts that violate these terms, with notice where practicable.

7. Data Ownership and Responsibilities

7.1 Your Data

You retain full ownership of all data you submit to the Service, including family information, classroom configurations, and notes (“Your Data”). We do not claim any intellectual property rights over Your Data.

7.2 License to Operate

By submitting data to the Service, you grant us a limited, non-exclusive, worldwide, royalty-free license to host, use, process, transmit, and store Your Data to provide, maintain, secure, support, and improve the Service. This license ends when Your Data is deleted, except that we may retain Your Data for the periods described in Section 15 and our Privacy Policy, and may use data in aggregated or de-identified form that does not identify you, your center, or any family.

7.3 Director Responsibilities

As between you and Seedlist, you are the data controller for the family and child information collected through your intake forms. You are responsible for:

• Obtaining appropriate consent from parents before collecting their data
• Providing Parents any privacy notices required by applicable law
• Ensuring the accuracy and appropriateness of your intake form fields
• Complying with all applicable data protection laws, including COPPA, that govern your collection and use of children's information
• Responding to data access, correction, or deletion requests from parents

7.4 Data Portability

You can export your waitlist data at any time using the built-in export feature. We will not hold your data hostage — if you leave, your data goes with you.

8. Communications Sent on Your Behalf

The Service may send emails to Parents on your behalf, including automated “still interested” check-ins and status update notifications. These emails are sent through Seedlist's email infrastructure and identify your center by name as the party the message is from.

You are responsible for the content and frequency of communications sent through the Service on your behalf, and you represent that you have the right to contact the Parents you communicate with through the Service. You agree not to use the Service's email features to send communications unrelated to waitlist management or that violate applicable anti-spam laws (including CAN-SPAM).

9. Service Availability, Modifications, and Preview Features

We strive to keep the Service available at all times but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or due to circumstances beyond our control.

We reserve the right to modify, update, or discontinue features of the Service. If we make material changes that reduce the functionality of your current plan, we will provide at least 30 days' notice and you may cancel without penalty.

We may offer features labeled beta, preview, early access, or similar. These features are provided as-is, may be changed or withdrawn at any time without notice, and are not covered by the notice commitment above.

10. Intellectual Property and Feedback

The Service, including its design, code, logos, and documentation, is owned by Seedlist LLC or its licensors and protected by applicable intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to access and use the Service for your center's internal business purposes. These Terms do not grant you any rights to our trademarks, logos, or brand assets.

You may not copy, modify, distribute, or create derivative works of any part of the Service without our prior written consent.

If you send us ideas, suggestions, or other feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use that feedback for any purpose without obligation to you.

11. Forecasts, Ratio Data, Templates, and Tools

11.1 Forecasts and Projections

The Service generates forecasts, projected openings, and similar estimates based on the data you enter and the settings you choose. These are estimates, not guarantees. Actual openings, enrollment, staffing needs, and revenue will differ. You are solely responsible for the enrollment, staffing, and financial decisions you make using the Service.

11.2 Staff-to-Child Ratio Information

Seedlist provides staff-to-child ratio data based on publicly available state licensing regulations. This information is offered for informational and planning purposes only and does not constitute legal, regulatory, or compliance advice.

You are solely responsible for verifying compliance with your state's licensing agency and any applicable local regulations. Seedlist makes no warranty that the ratio data provided is current, accurate, or complete. We rely on publicly available state licensing information and user feedback to maintain accuracy, but regulations may change without notice. If you believe any ratio data is incorrect, please contact us at [email protected].

11.3 Templates, Calculators, and Other Tools

Seedlist offers free tools such as calculators, an enrollment agreement builder, a handbook builder, and letter and policy templates. These are provided for general informational purposes only and do not constitute legal, financial, tax, or licensing advice. Any document you create with them is your document. You are responsible for reviewing it, having it reviewed by your own attorney where appropriate, and ensuring it complies with the laws that apply to your center.

12. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be error-free, secure, or uninterrupted, that defects will be corrected, or that the Service will meet your requirements. Some states do not allow the exclusion of implied warranties, so some of these exclusions may not apply to you.

13. Limitation of Liability

To the maximum extent permitted by applicable law:

• In no event will Seedlist LLC or its members, managers, officers, employees, contractors, agents, or suppliers be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of revenue, profits, data, goodwill, or business opportunities, arising out of or relating to these Terms or the Service, regardless of the theory of liability (including contract, tort, negligence, and strict liability) and even if we have been advised of the possibility of such damages.
• Our total cumulative liability for all claims arising out of or relating to these Terms or the Service will not exceed the greater of (a) the total amount you paid to us in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).
• These limitations apply even if a remedy fails of its essential purpose, and they reflect an allocation of risk that is an essential basis of the bargain between you and Seedlist.

14. Indemnification

You agree to defend, indemnify, and hold harmless Seedlist LLC and its members, managers, officers, employees, contractors, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Service
• Your violation of these Terms
• Your violation of any applicable law or regulation
• Your Data, or your collection and use of Parent and child information, including any claim brought by a Parent
• Communications you send through the Service

We will notify you promptly of any claim subject to indemnification and cooperate reasonably with your defense at your expense. We may participate in the defense with our own counsel, and you may not settle any claim that imposes obligations on us without our written consent.

15. Termination and Data Retention

By you: You may cancel your subscription as described in Section 5.3 and may close your account at any time by contacting us. After cancellation or closure, your data is retained for 90 days so you can reactivate, then deleted from our production systems. Residual copies may remain in encrypted backups for a limited period until those backups expire. You may request earlier deletion by contacting us.

By us: We may suspend or terminate your account if you materially breach these Terms, engage in prohibited conduct, or fail to pay fees when due. Where practicable, we will provide notice and an opportunity to cure before termination. In cases of serious or repeated violations, we may terminate immediately.

Upon termination, your right to use the Service ceases. Sections that by their nature should survive, including Section 7 (data ownership), Sections 10 through 14 (intellectual property, disclaimers, limitation of liability, and indemnification), Sections 16 and 17 (dispute resolution and governing law), and this Section, survive termination.

16. Dispute Resolution and Arbitration

16.1 Informal Resolution First

Before starting any formal proceeding, you agree to contact us at [email protected] and attempt in good faith to resolve the dispute informally for at least 30 days. Most concerns can be resolved this way.

16.2 Binding Arbitration

Except as provided in Section 16.3, any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before a single arbitrator. The Federal Arbitration Act governs this Section. The arbitration will take place in New Hampshire or by video conference, at the election of the party initiating arbitration. Each party will bear its own attorneys' fees and costs unless the arbitrator awards them under applicable law, and the parties will share the arbitrator's fees equally unless the arbitrator decides otherwise. Judgment on the award may be entered in any court of competent jurisdiction.

16.3 Exceptions

Either party may (a) bring an individual claim in small claims court if it qualifies, and (b) seek injunctive or other equitable relief in court to protect its intellectual property rights or to stop unauthorized access to or misuse of the Service, in each case without first arbitrating.

16.4 Class Action and Jury Trial Waiver

You and Seedlist agree that any proceeding will be conducted only on an individual basis and not in a class, consolidated, or representative action. To the extent any dispute proceeds in court rather than arbitration, you and Seedlist each waive the right to a jury trial.

17. Governing Law and Venue

These Terms are governed by and construed in accordance with the laws of the State of New Hampshire, without regard to its conflict of law provisions. Subject to Section 16, any court proceeding arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in New Hampshire, and you consent to the personal jurisdiction of those courts.

18. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or by a prominent notice within the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree to the changes, you may cancel your account before the effective date.

19. Assignment

You may not assign or transfer these Terms or your account without our prior written consent, except to a successor that acquires your center's business, provided you notify us. We may assign these Terms without restriction to an affiliate or in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets. These Terms bind and benefit the parties and their permitted successors and assigns.

20. Force Majeure

Neither party is liable for any delay or failure to perform, other than payment obligations, caused by events beyond its reasonable control, including natural disasters, epidemics, labor disputes, utility or internet failures, acts of government, or failures of third-party services on which the Service depends.

21. Notices

We may send notices to the email address associated with your account, and those notices are effective when sent. You may send notices to us at [email protected]. Please include “Legal Notice” in the subject line of any notice concerning a dispute or claim.

22. Severability and No Waiver

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction or an arbitrator, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect. Our failure to enforce any provision of these Terms is not a waiver of our right to enforce it later.

23. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Seedlist LLC regarding the Service and supersede all prior agreements, written or oral. If you and Seedlist LLC have signed a separate written agreement or order form covering the Service, that agreement controls to the extent it conflicts with these Terms.

24. Contact Us

If you have questions about these Terms, please contact us at:

Seedlist LLC
Email: [email protected]